1. Where do you ship?
We currently ship within the United States only.

2. How long does delivery take?
Delivery typically takes 3 to 4 business days after your order is processed.

3. How long does it take to process my order?
Orders are usually processed within 1–2 business days.

4. How can I track my order?
Once your order is shipped, you'll receive a tracking number via email to monitor its progress.

5. What if I entered the wrong shipping address?
Please email us as soon as possible at Support@jandjjournals.com. If the order hasn’t shipped yet, we’ll update the address. We are not responsible for orders shipped to incorrect addresses provided at checkout.

6. Can I cancel or change my order?
If your order hasn’t been shipped, we may be able to cancel or modify it. Contact us at Support@jandjjournals.com as soon as possible.

7. Do you accept returns or exchanges?
At this time, we do not accept returns or exchanges.

8. What types of journals do you sell?
We offer a curated collection of thoughtfully designed journals perfect for journaling, planning, gratitude, self-reflection, and more.